Last updated: 8th December 2025

Vos Detailing (“VOS”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following personal information from you:

• Full name

• Phone number

• Email address

• Vehicle details (make, model, number plate)

• Service address

• Photos of your vehicle (before/after work)

• Any information submitted through our contact or booking forms

• IP address and browser data (via analytics/cookies)

We only collect information that is necessary to provide our services to you.

2. How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide quotes

• Schedule and confirm bookings

• Deliver mobile detailing services

• Send appointment reminders or service updates

• Improve our website and customer experience

• Maintain business records for legal and accounting purposes

We do not sell, trade, or rent your personal information to third parties.

3. Sharing Your Information

We may share limited information with trusted third-party services only when necessary, such as:

• Payment processors

• Booking or scheduling software

• Email or SMS communication tools

• Website analytics (e.g. Google Analytics)

All third-party services are required to handle your data securely and in line with privacy laws.

4. Cookies & Tracking

This website uses cookies and similar technologies to:

• Understand website traffic and user behaviour

• Improve performance and user experience

• Support marketing and remarketing campaigns

You can disable cookies in your browser settings at any time.

5. Data Storage & Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access or disclosure. Your data is stored securely and only accessible to authorised personnel.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

6. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections or updates to your data

• Request deletion of your data (where legally possible)

• Withdraw consent for marketing communication

To make a request, contact us at:
hello@vosdetailing.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

Vos Detailing
hello@vosdetailing.com